Answer to the question: How do you manage to do this job? Over the last few days, two people have asked me the same question: “But how do you do it? Listening to all these sad stories, all this suffering — how do you manage not to get dragged down, you drown yourself?” These questions have helped me put into very clear words what drives me, what fascinates me deeply about this work. First of all, I don’t sink; I swim, I float, I ride the waves. What inspires me is human resil